Returns Policy - Print Books

Customers wishing to return books purchased on the Fordham University Press website should follow the guidelines below.

Claims for returns on print books must be sent to us within 30 days or less from the delivery date of your purchase.

Email your request for a return to fordhamuphelp@glassboxx.com. Include the order number and a reason for return.

Acceptable reasons for a return include:

• The wrong book was delivered.
• The book was delivered damaged (you must include a photo).
• A book was lost or not delivered.

We are not responsible for any late delivery of books shipped from one of our fulfillment centers or for the cost of shipping. Customers are responsible and required to pay for any duties, tariffs, VAT, or taxes on any goods ordered from our website and received from our warehouse.

Once we have reviewed your request and determined that a refund is in order, we will email you confirmation and instructions for returning the book(s).

To check the status of a refund request, contact us at fordhamuphelp@glassboxx.com or review your account here.

If your request is approved, the refunded amount will be credited to the card number used for the original purchase. Allow time for the credit to appear on your credit card account.

To return a book(s) shipped from our U.S. warehouse, send your approved return to RETURNS DEPT., 191 EDWARDS DR, JACKSON, TN 38301 USA. Include a copy of the original packing slip.

To report a problem with your order, such as a lost, undelivered, or damaged item, contact fordhamuphelp@glassboxx.com with your issue and order number.